Support

Help for PPX.

If PPX is not behaving as expected, these quick checks solve most issues.

Before You Contact Support

Make sure you are running the latest version of PPX from the Mac App Store. If a document does not open, try moving it to a local folder such as Desktop or Documents, then open it again from PPX.

Files and Export

PPX uses standard macOS file access. If saving or exporting fails, choose a folder where your user account has write permission and avoid cloud folders that are still syncing.

iCloud and Collaboration

If iCloud features are unavailable, confirm that you are signed in to iCloud on your Mac and that iCloud Drive is enabled in System Settings.

Contact

For support requests, email keal.selen@gmail.com.

Privacy

Read the PPX Privacy Policy for details about data handling.